FAQs
More questions? Contact us.
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When considering virtual therapy, it’s important to consider the following:
Logistics: Reliable internet access, private space for sessions, working computer or laptop
Engagement: Have you participated in teletherapy before? Do you know that you are more likely to open up with a therapist in person?
Flexibility: Does your schedule require flexibility? If so, telehealth may be a great option to meet your needs and accommodate your schedule.
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We expect virtual sessions to be met with the same attention as in-person sessions. This means showing up on time and ready to engage with your therapist.
Showing yourself on camera so you and your therapist can build a strong rapport and therapeutic alliance. (Please note: we do not conduct any sessions over phone calls or phone messaging.)
The expectations we set for our clients are also applied to the clinicians at K & K Holistic Counseling. You can expect to be met with professional, approachable, consistent clinicians who are ready to listen.
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Our clinicians, Emily Koppenhofer, LPC, and Karly Pulcinella, LPC, accept some insurances, including UnitedHealthcare, Aetna, Optum, and Cigna. Emily is also credentialed with some employee assistance programs (EAP). All other clinicians (Madeline, Jenna, and Honora) are considered out-of-network providers and do not accept insurance.
If you are paying for therapy out-of-pocket, we can provide you with monthly superbills to submit to your insurance company for potential reimbursement if your plan allows.
Don't hesitate to contact us with your questions. We are happy to help and guide you through the out-of-network reimbursement process.
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Our fees vary depending on what service you are participating in and what clinician you are seeing. Our full fees range from $125 - $200 per session. We are also committed to providing high-quality care regardless of financial ability. Contact us today for more information on our sliding scale services.
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After contacting us, we will schedule a no-cost 15-20 minute phone screen. We want to get to know you, answer your questions, and determine if our services are an appropriate fit. Once complete, we will match you with one of our therapists.
If there is a specific therapist you hope to work with, don’t hesitate to let us know!

